Reputation Marketing Services
80 Million Businesses are unaware of Reputation Marketing Services!
Are You Aware of How Much Money Your Business is Losing without inclusive Reputation Marketing?
Very few business clients make the most of reputation marketing services by getting their clients to give them a rating when they have completed a project, product sales transaction, course of treatment or other service. The whole ethos of providing great client service should be endemic throughout your organisation from the top down.
No-one in your business is immune from doing their utmost to ensure that every client is delighted with the way they have been treated every time they visit your business. It does not matter whether this is digitally, through a well presented website, or physically at your premises. Everyone from the telephone answering action, front desk reception service, office and yard cleaners, delivery drivers, order dispatchers to the finance clerks and all supervisors and managers must be committed to delighting the customer at every stage of the process in their journey, every time.
Just keep in mind that going the extra mile costs little but means a lot to your customers.
Keep in mind that you are only one click away from killing your reputation by not providing the best service to every client that you have a relationship with. Five Stars is the name of the game for your Google link, when clients are using reputation marketing services, to get clicked on even if you are not at the number one spot in the first search page.
Clients will be using this assessment via reputation marketing services displays, to decide who they do business with, more and more in the future. A minimum of between 6 and10 reviews is usually required to satisfy or dissuade a potential clients buying decision. The more positive reviews that have already been given will directly affect the averaging of the number of stars in the rating. This is a very quick visual reference for your future client traffic that you are counting on, to convert into sales and therefore profits.
We use scientific marketing methods to help you, our clients, to create raving fans of your customers and therefore ensure that they do business with you time after time in future.
If you do get a poor review then it makes sense to contact the reviewer. While engaging with them, find out what they were unhappy about with your product or service and listen to the feedback. Often this is a great way to learn about improvements that you could introduce or new products that other customers would be interested in. Keep an open mind before jumping to conclusions – but you can’t please everyone all of the time no matter how hard you try!
To find out more about our services enter your basic information in our contact form and we will contact you straight away to see how we could help you without any obligation.